Make sure you and your family have everything you need during a hurricane with our convenient checklist.
Storm Center
Update Your Contact Information and Review Your Dec Page
Having the correct contact information is critical in case we need to provide you with important storm updates. Your Declarations (Dec) Page is the first page in your policy package and contains a brief overview of your specific coverages, deductibles, and more, which could come in handy should you need to file a claim.
- Update Your Contact Information
- Review Your Declarations Page
- Read Tips for Understanding Your Declarations Page
We’re Ready to Serve
This is another content block that would be published or hidden based on storm activity/necessity to share that we are working extended hours to support our customers through a storm. Days and hours would be updated accordingly. This is a placeholder image until Ryan can add our actual people in the special call center.
We hope you and your family are safe. We are working extended hours to help you recover from damage caused by {{enter storm name}}. Our team members are available to assist you:
Monday – Friday
8:00am – 10:00pm
Saturday – Sunday
9:00am – 7:00pm
Monitoring
The Storm
We are closely monitoring {{storm name}} updates provided by NOAA’s National Hurricane Center.
This is another content block that would be published or hidden based on storm activity/necessity. In the event of a storm, we want visitors to be able to get an update on what the storm is doing based on the latest forecasts through NOAA. “The Storm” in the title area can be left as is or updated for the specific storm we are monitoring.
Insurance Village
Our Claims Response Team will be there for you. Following a named storm event, the State has the option to set up Insurance Villages to support impacted residents. Security First response teams participate in these Insurance Villages to assist our policyholders with their claims and other needs. We will list the locations of these Villages when they become available.
Get Storm Ready
Hurricane Preparation
We know how important it is to be prepared during hurricane season. Proper planning is critical to protecting your home, family, and pets when a natural disaster strikes.
Hurricane Preparedness Checklist
Pet Safety Checklist
We love our pets, and we know you do, too. So help protect them when a storm strikes. Whether you evacuate or shelter-in-place, these helpful tips are designed to keep your pet safe and comfortable.
Get the Support You Need
Before, During, and After a Storm
Do You Know Your Zone?
When you know your zone, it’s easier to understand evacuation orders from local officials.
According to Floridadisaster.org, you are most likely to be evacuated if you live in a low-lying, flood prone area, a mobile home or an unsafe structure.
If You Have Storm-Related Damage Call Us First
As a Security First Insurance customer, you have access to our First Choice Repair Network®, whether you have filed a claim and need to make repairs to your home or simply want to make improvements. Our Network has over 100 licensed and insured Florida contractors who have undergone thorough background checks. Whether you have filed a claim and need to make repairs to your home or simply want to make improvements, contact us first to assist you with your home repairs or renovation.
If you need to file a claim, you have several options. You can:
File a Claim Using Our Mobile App
Our free mobile app gives you the ability to file a claim at any time of the night or day. You also have all your policy information available at your fingertips so you can conveniently manage your policy 24/7.