Make sure you and your family have everything you need during a hurricane with our convenient checklist.
Storm Center
We hope you and your family are safe. If you were impacted by the recent tornadoes, this page
provides essential resources and information to help you file a claim and navigate the aftermath,
from emergency assistance and shelter locations to recovery tips and
community support services.
Update Your Contact Information and Review Your Dec Page
Having the correct contact information is critical in case we need to provide you with important storm updates. Your Declarations (Dec) Page is the first page in your policy package and contains a brief overview of your specific coverages, deductibles, and more, which could come in handy should you need to file a claim.
- Update Your Contact Information
- Review Your Declarations Page
- Read Tips for Understanding Your Declarations Page
We’re Ready to Serve
Have Damage? Call Us First!
If you need to reporta claim? You can report a claim online or call us. Our dedicated Customer Support Team is here and ready to assist you every step of the way.
Monday – Friday
8:00am – 7:00pm
Saturday
8:00am – 4:30pm
Monitoring
The Storm
We are closely monitoring {{storm name}} updates provided by NOAA’s National Hurricane Center.
This is another content block that would be published or hidden based on storm activity/necessity. In the event of a storm, we want visitors to be able to get an update on what the storm is doing based on the latest forecasts through NOAA. “The Storm” in the title area can be left as is or updated for the specific storm we are monitoring.
Insurance Village + Mobile Response Center
After a named storm, the State may set up Insurance Villages to support impacted residents. Our Claims Response Team will be there to assist policyholders. Security First may set up our own Mobile Storm Response Centers to further support our policyholders. We will provide the locations of these Villages and Mobile Storm Response Centers when they become available.
Get Storm Ready
Hurricane Preparation
We know how important it is to be prepared during hurricane season. Proper planning is critical to protecting your home, family, and pets when a natural disaster strikes.
Hurricane Preparedness Checklist
Pet Safety Checklist
We love our pets, and we know you do, too. So help protect them when a storm strikes. Whether you evacuate or shelter-in-place, these helpful tips are designed to keep your pet safe and comfortable.
Get the Support You Need
Before, During, and After a Storm
FEMA
American Red Cross
FloridaDisaster.org
[Find a Shelter]
![FloridaDisaster.org <br>[Find a Shelter]](https://www.securityfirstflorida.com/wp-content/uploads/sfi-service-line-03-111724.jpg)
Do You Know Your Zone?
When you know your zone, it’s easier to understand evacuation orders from local officials.
According to Floridadisaster.org, you are most likely to be evacuated if you live in a low-lying, flood prone area, a mobile home or an unsafe structure.
If You Have Storm-Related Damage Call Us First
As a Security First Insurance customer, you have access to our First Choice Repair Network®, whether you have filed a claim and need to make repairs to your home or simply want to make improvements. Our Network has over 100 licensed and insured Florida contractors who have undergone thorough background checks to be there for you in your time of need.
If you need to file a claim, you have several options. You can:
File a Claim Using Our Mobile App
Our free mobile app gives you the ability to file a claim at any time of the night or day. You also have all your policy information available at your fingertips so you can conveniently manage your policy 24/7.
Protection in Your Hands
